Computer Help Desk is an IT professional who provides help desk support to corporate clients across diverse industries. He or she builds and maintains computer systems and performs memory upgrades.
Starting your career can be difficult, but there are a lot of ways to go about it. In this article I would mainly provide you some important interview questions that are frequently asked in interviews for this post.
1. Please tell us something about you professional experience?
I have handsome experience in this field. In my previous organization I was responsible for handling around 500 PC’s of users by giving different services. I was liable for maintain strong relationship with end users and attending seminars of specialist which helped in improving the thinking ability to solve the difficult problems.
2. What are your educational qualifications?
It is a very general interview question. They expect a simple answer for this question. You can say that - I have completed masters and bachelors from a well known collage. I also completed Microsoft certification courses to increase technical knowledge.
3. Tell us something about your computer literacy?
In my previous organization I have worked on Windows 3x/9x/NT/2000/XP, Microsoft Office 97/2000/XP Pro, WinFax Pro, Laplink Pro, Laplink Norton Anti Virus, McAfee Anti Virus, GHOST, Drive Copy, Remote Desktop, PC Anywhere, VNC and NetMeeting. I am well-versed in internet applications, including e-mail, telnet, ftp, and World-Wide Web.
4. Why do you want to pursue a career in this field?
This is an excellent opportunity for you to explain the extensive process of research and education you have undertaken. Tell them about your strengths and how you match up with their requirements. You can say that - I find bright scope and career in this field therefore I am here.
5. What do you know about our company?
This is one of the most frequently asked questions in an interview. It shows if you are serious about the opportunity or not. For answering this question you have to do detail research of the respective company. Do your homework before the interview and spend some time online or at the library researching the company. Find out as much as you can, including products, size, income, reputation, image, management talent, people, skills, history, and philosophy of the respective company.
Read the above listed questions and practice the answers. These questions will be surely useful for those people who want to make career in this field.
