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Desktop Support Technician Interview Questions

  • Getting a respectable post of desk top support technician requires a tough interview with the employer with tough desk top support technician interview questions. There are so many unpredictable interview questions that a candidate will be asked. Most of the interview questions are asked to check the behavioral activities of candidate. For the above job description you need to be well prepared for the interview.


    1. Suppose you are installing power management on your XP Computer system. Power management should be under the control of:

    The answer of this question is Operating System. If you know the answer of this question, simply give the answer otherwise say your interviewer clearly “No”.


    2. Which file should always be pointed in root folder for Active Partition of Windows XP?

    The answer to this question is Boot.ini. This is also a simple question. Be true with your answer whether it is YES or NO.


    3.If a user calls that he is not able to get online when he connects to internet connection on a XP Computer system. Explain what should you do?

    Well guys again an opportunity for you. You should rebuild the TCP/IP protocol on the client’s computer system.


    4. If the monitor shows a Blank Blue screen after restarting your computer, what would be the best way to resolve this major problem?

    You should restart your computer, keep pressing F8 key to go to advanced Menu options and choose the option “Last Known Good Configuration” and press <Enter> key to resolve this problem.


    5. Explain the commands to convert a FAT-32 file system to NTFS file system? Would there be any loss of information or data?

    The command to convert FAT-32 file into NTFS file system is: CONVERT <Drive Letter>: /fs:NTFS. There will be no harm on data and information. If you wish to convert a NTFS file partition into FAT32, your data will be lost.


    6. Does windows XP version have some extra features than Windows 2000 edition? What are main characteristics of Disk Defragmenter Tools in Windows 2000 and XP?

    The characteristics of disk defragmenter Tools are similar in both Windows 2000 and Windows XP. Some disk defragmenter Tools are enhanced Analysis Function, Increased Defragmentation Option, a compression option and an Automatic Defrag-Scheduling Option.


    I am quite sure these frequently asked desk top support technician questions that would definitely help you to prepare for your interview. My good wishes are always with you. All the very best for your bright future!

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