A customer who visits a hotel for the first time does not know anything. A greeter is the first person in the hotel who assists and guides the visitors and answers their questions. They give the first overall impression of a hotel as a whole to a customer.
Given below are some common interview questions that come up again and again during interviews for the post of Greeter.
1. Please elaborate about your qualifications, experience and skills?
Well I have more than 5 years of experience as a greeter. I have excellent problem solving, customer service, communication skills. I am energetic, hardworking, and enthusiastic person and I have great ability to work under pressure. I am also capable of lifting up to 45 pounds.
2. Can you tell us something about the job specific tasks that you have performed?
In my previous job I was responsible for greeting and welcoming customers to the hotel. I used to escort them to the parking lot when they exit, direct them to the exit booth, assist them with concern and questions and thanks them for coming. I was also responsible for the communication between customer service and management.
3. Tell me a bit about yourself?
It is a very common interview question. The interviewer is looking for a quick overview of your academics. The interviewer is not interested in your family, pets, or hobbies. Just tell the interviewer about your professional self. The best way to answer this is to give a brief summary of your qualification so far, focusing on your specific accomplishments.
4. What is your educational qualification?
Well, I have obtained high school diploma in hospitality from one of the well known institute.
5. We have so many candidates for this post. Why should we hire you?
Through this question the employer is looking for evidence that the job suits you, fits in with your general aptitudes and coincides with your long term goals. Think of all the positive traits in your personality that makes you suitable for the job. Demonstrate your accomplishments in front of the interviewer. One has to tell reasons as to why he fits into this position. Think of all the positive traits in your personality that makes you suitable for the job. Just be positive, and highlight how your background matches the job description.
Well, these are some of the important interview question. I am sure my article will help you to answer these questions with great confidence.
