A hotel sales manager is an extremely talented and highly resourceful person who is responsible for developing and implementing total sales and marketing effort for the hotels. He or she has to secure new accounts, maintain existing accounts, and assist in executing sales and marketing strategies to maximize the profitability of the hotel while maintaining customer satisfaction.
An interview is a two way communication process in which an interviewer asks questions from a prospective interviewee. Given below are some common interview questions that come up again and again during interviews for the post of hotel sales manager.
1. Please tell us a little bit about yourself?
It is the most ordinary interview question. It is a very easy question and the interviewer expects a straight forward answer from you. Interviewer is not anxious about your hobbies, likes or dislikes. You have to tell your professional self. Just give a brief summary of your personal details, educational qualifications and your professional experience and skills to the interviewer.
2. Please elaborate about your educational qualifications, experience and skills?
I have more than 5 years experience in this field. I have profound ability to identify and resolve problem in timely manner and develop alternative solutions. I am highly efficient in selling hotel guestroom groups, catering services and banquet facilities through direct client contact to maximize total room revenues and profits. I am efficient in developing and maintaining relationships with key clients in order to produce business. I have strong solicitation, prospecting, organizational, communicational, interpersonal and negotiating skills.
3. How do you get along with other people?
This question is chiefly planned to test your social and interpersonal skills. You have to give positive answer to this question because employer would hire only those people who can work efficiently and peacefully in a team. Quote evidence of any situations in which you may have had to use skills of negotiation, motivation or conflict resolution.
4. How do you handle stress and pressure?
You can answer this question by saying that, I like to work in challenging environment and I give better result while working under pressure. I enjoy challenges and deadlines because I diffuse the stress.
5. What are your strengths?
Just concentrate on discussing your main strengths in front of interviewer. List your three or four proficiencies. Just tell that you are careful, perfectionist and strong-minded. You may be even asked to give examples of the above so be prepared.
Read the above listed questions carefully and practice their answers. These questions will be surely helpful for those people who want to make career in this field. Do not forget to say “Thank You” to the person who interviewed you.