NOC means Network operation center and a technician is wholly responsible for its management and all the operations. NOC is one or more locations from which control is exercised over a computer, television broadcast, or telecommunications network. The technicians are responsible for monitoring the network for alarms or certain conditions that may require special attention to avoid impact on the network’s performance.
Here are some every important interview questions that are frequently asked in an NOC Technician Interview.
1. Do you know about the tasks that NOC Technicians perform?
NOC Technicians have to perform a wide variety of tasks which include analyzing problems, performing troubleshooting, communicating with site technicians and other NOCs, and tracking problems through resolution. Sometimes they also have to escalate problems to the appropriate personnel.
2. Tell us something about the duties that you have performed in your previous jobs?
In my previous position as a NOC Technician I provided technical support by in website technical support and provided support for the installation, configuration and shipment of the switches and routers. I had to work in diverse group of the network operation technicians for the repair activity of broadband, narrowband and wireless applications.
3. Can you tell us something about the responsibilities that you had in your previous jobs?
In the company where I worked before applying for this job, my responsibilities included implementing and maintaining the solutions that support and help the company’s wire line and wireless networks, resolved the customer’s and network issues in time and provide assistance on Linux and UNIX operating systems also.
4. What skills do your require to become an efficient NOC Technician?
There are a variety of skills that are required by a NOC Technician, he or she should have in-depth knowledge of networking protocols TCP/IP, UDP and ICMP, should be comfortable working on windows, UNIX, Linux, should possess strong knowledge of the modems, routers, switches and other hardware and they should have the ability to analyze and resolve the issues of the customers.
5. What special qualifications and skills do you possess that make you stand above the rest?
While you are answering this question you need to be calm and confident, just be brief but include all the points that you think make you stand above the rest. I have a bachelor’s degree in information technologies from XYZ University and I also hold a CCNA certificate.
Well these are some very common questions that would surely be asked if you are going for a NOC Technician Interview.