Telemarketing Director is the authorized person having the knowledge in the field of Telecommunications, Telemarketing and Information Technology. Telemarketing director uses to direct the telemarketers for the marketing. Telemarketing is a dynamic medium and a marketing which is conducted by the help of telephones and television to do commerce. Its main purpose is to make a sale. It is done by the help of telemarketers.
Here, in this context you should have to focus on the basic information regarding computer related terms before facing the interview of a Telemarketing Director. As the knowledge of computer is more in demand. Few samples of questions with their answers are provided by me to increase the area of your knowledge regarding this field.
1. Define yourself.
Sir, I am a computer professional having degree in the field of Telemarketing and Information Technology. I am pursuing MBA from XYZ institutes in IT and Marketing Stream. I have an excellent Computer & Communication Skills.
2. What is Telemarketing?
Telemarketing is the dynamic medium of marketing which is conducted by telephones. Its main purpose is to make a sale. It is done by the help of telemarketers. It is the most controversial type of marketing. Marketing goods or services through direct telephone contact with the consumer market is telemarketing.
3. What do you mean by Broad Band?
A broad band is a wide range of telecommunication which carries signals of different frequencies and helps in the transmission of information through several channels.
4. What do you mean by Average Talk Time in Telemarketing?
An Average Talk Time means a typical amount of time of an agent spending on the phone with a potential customer.
5. What do you mean by Cold calling?
Cold calling is a kind of telemarketing technique which involves the calling of those consumers which are not aware of their services and not expected for the telemarketer calls.
6. What do you mean by Database in telemarketing?
Database is an ordered collection of names and contact information for a definite demographic. A call center use to purchase a database of the forthcoming customers from organization that sells such entities.
7. What do you mean by Direct Marketing?
Direct Marketing is an advertising or marketing approach that requires a direct reply from the person who is receiving it.
8. What do you mean by Lead Generation in telemarketing?
It is process of congregation of information on probable customers that will be contacted through telemarketing calls.
9. What do you mean by Out-bound call in telemarketing?
A kind of call made from a call center to a prospective customer.
10. What do you mean by Out-bound call center in telemarketing?
It is the location particularly designated for the make use of the telemarketing calls to the consumer market.
Now, you are prepared enough to crack the interview of Telemarketing Director.
