A Universal Banker is a person who is responsible for performing all traditional responsibilities of personal banking. He or she is liable for explaining, promoting and cross selling financial services and products. A universal banker handles all foreign currencies, balances cash, sells checks and bonds of travelers, and process loan applications of consumer.
Given below are some common interview questions that come up again and again during interviews for the post of Universal Banker.
1. What are the skills required for this job?
Briefly tell the qualities that you possess. As a Universal Banker I must have outstanding customer service and sales skills along with a positive attitude. For performing this job, I must be a team player who is supportive of management and bank policies. The people who are in this position may be required to perform both sales and service duties depending on the needs of the customer and the direction of the management. A universal banker must have a genuine interest in serving the customer as customers are the most important people.
2. What are the roles and responsibilities of the Universal banker?
A universal banker is liable to perform duties such as handling payments, withdrawals and deposits of customers for checking credit cards accounts and savings. He is responsible for making changes and answering questions of clients and customers. The roles of universal banker are also very broad. He is responsible for providing litigation support, bookkeeping and performing various assigned duties.
3. Why do you want to make a career in this field?
This question gives you a chance to shine. You could talk about the wide scope of progress in this field. Just make a complete research of this field in advance. Tell about the range of opportunities which you are expecting from this job.
4. What do you do in your free time?
This question is basically asked to know your interest and hobbies. You can impress an interviewer by your answer. You should highlight activities you enjoy that demonstrate risk taking, recharging and an outgoing personality.
5. What did you make at your last job?
Tell honestly about your last compensation. Do not overstate or inflate your previous earnings. Employers check your references to confirm your salary history.
It is very important to be prepared for an interview. During the course of an interview, you may be asked various questions. Just one bad answer can stand out and cost you the job. So prepare well before appearing for an interview. Do not forget to say “Thank you” to the people who interviewed you.
